Dear Rider: you are the foundation! The TRYP experience is listening to you and acting on your feedback to provide more Driver support, and recognize quality service. We have a 5 star rating system for our Drivers, offering an effective way to provide feedback. Drivers that provide exceptional service deserve recognition, so we reward them every time they get a 4 star rating and above. They deliver a great ride to you, we reward them. Our goal is 5 star service every time!