The Tryp experience is listening to you and taking action on your feedback, provide more driver support, and recognize quality service. We have a 5 star rating system for our drivers that gives you an easier and faster way to provide feedback. Drivers that provide exceptional service deserve recognition, and so we reward them every time they get 4 star rating and above. They deliver a great ride to you, we reward them. Our goal is 5 star service every time!